Metro Midwest City - HCAHPS Dashboard

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88.9%

Provider Performance Score

7 Qualified Physicians | 171 Total Surveys | 3 Pending

Explaining Things Clearly - Percentage of patients who reported doctors "Always" explained things in a way they could understand.

Excellent (>=80%)

Good (77-80%)

Needs Improvement (70-77%)

Critical (<70%)

* Preliminary — fewer than 8 surveys

Courtesy & Respect - Percentage of patients who reported doctors "Always" treated them with courtesy and respect.

Excellent (>=80%)

Good (77-80%)

Needs Improvement (70-77%)

Critical (<70%)

* Preliminary — fewer than 8 surveys

Listening Carefully - Percentage of patients who reported doctors "Always" listened carefully to them.

Excellent (>=80%)

Good (77-80%)

Needs Improvement (70-77%)

Critical (<70%)

* Preliminary — fewer than 8 surveys

Overall Score - Average of Explaining Things Clearly, Courtesy & Respect, and Listening Carefully.

Excellent (>=80%)

Good (77-80%)

Needs Improvement (70-77%)

Critical (<70%)

* Preliminary — fewer than 8 surveys

12-Month Performance Trends

Monthly top-box percentages — click any data point to see physician breakdown

Combined

Explaining Things Clearly

Courtesy & Respect

Listening Carefully